» Upcoming Holiday Closures: Oregonians branches and Member Service Center will be closed Monday, 7/4 in observance of 4th of July.

COVID-19 Resources

In uncertainty, we're here to help

COVID-19 has changed much about the way we live and bank. As part of the Oregonians family, we're here to help make sure you have access to the financial services you need - through this pandemic and beyond. 


Member support


Stop on by, our branches are open

Our branch doors have remained open for over a year now and we're ready to assist you with your financial needs! However, the number of COVID-19 cases in Oregon is still unsteady, and you can help us keep our branches safe when you visit:

  • All Oregonians branches are open normal business hours
  • Masks are encouraged, but not required
  • There are no current capacity limitations in place
  • Please continue to social distance and follow floor markers

Branch hours & availability

⊗ Shared Branching remains unavailable inside all branches.

For Shared Branching deposits and withdrawals, please use our ATMs.

Branch lobby hours

Monday - Thursday: 9:00am to 5:00pm

Fridays: 9:00am to 6:00pm


Branch  Drive-thru? Night Drop? Deposit ATM?
Oregon City  
St. Johns  
NE Portland  

Mailing Address:

Oregonians Credit Union
6915 SE Lake Rd
Milwaukie, OR 97267

If you're in tight spot, let us know

We understand COVID-19 has the potential to financially impact you when you or a loved one are diagnosed, and we want to help. You can skip your loan payment on most Oregonians loans, once per calendar year. If you need additional support, please reach out to us - we're here to help.



You may skip up to one loan payment in a calendar year. Eligible loan types:

  • Auto Loans
  • RV & Motorcycle Loans
  • Personal Loans
  • Consumer Loans


Additional Support

If you've been financially impacted by COVID-19 and need additional support with your loan payments, please reach out to us during business hours:

  • Call 503.239.1123
  • Text COVID 503.239.1123

Small businesses, have you heard of the ERCT?

Many small businesses continue to struggle after months of closures and restrictions, even after receiving Payment Protection Program loans. However, most aren't aware of Employee Retention Tax Credit (ERCT). It's a payroll tax credit most small businesses don't know about.


What's the ERCT?

According to the IRS website:

"The Employee Retention Credit under the CARES Act encourages businesses to keep employees on their payroll. The refundable tax credit is 50% of up to $10,000 in wages paid by an eligible employer whose business has been financially impacted by COVID-19."


Does my business qualify for the ERCT?

Businesses with employees that were either partly shut down due to COVID‑19 or suffered a loss of business in 2020 or 2021 are eligible for the Employee Retention Tax Credit.


How much does the ERCT provide?

In 2020, eligible businesses were able to file for a maximum ERTC of $5,000 per employee for the whole year. In 2021, the maximum credit increased to $7,000 per employee, per quarter. That means a maximum of $28,000 per employee each year.

Tom Sauvageau, a Washington based small business consultant, launched www.ERTCFiling.com to help small businesses file for the ERCT. It also has a free calculator tool that anyone can use to estimate how much money they might be eligible for.


Here are a couple more ERCT resources:



Yes, if you're an Oregonians member and you either own or represent an eligible business. The current round of PPP loan funding closes on March 31. 2021, so get in touch with our Business Lending Team before then to apply.
You have 24/7 access to your Oregonians account in Online Banking and our mobile app. You can make check deposits, loan payments, transfers, and even open new accounts or apply for loans.

To get started, register for Online Banking here. Your Online Banking credentials will be used to access our mobile app.

  • Have a check deposit? You can take a picture of it in our mobile app, and we'll deposit it for you.
  • Need to make a transfer? Online Banking transfers are immediate.
  • Need to pay a bill? We offer free Bill Pay through Online Banking and our mobile app.
  • Need to deposit cash? All of our branches have ATMs that accept cash and check deposits.
  • Can't handle your transaction remotely? Give us a call at 503.239.5336 or visit any of our branches.
Click here for more information on remote banking with Oregonians.
If you're depositing a check, you can take a picture of it in our mobile app and we'll deposit it for you. You can also deposit checks and cash into the ATMs at our branch locations.

You can also use our bill pay services in Online Banking to transfer money into or out of your Oregonians account. Electronic transfers generally take one business day; but you'll need to verify your external account first. 

Oregonians will never proactively contact you by phone, email or text and ask you for your confidential information. We may call our members to check-in on them, but we will not ask for confidential information like your Social Security Number, your debit or credit card numbers, your PIN numbers, or your account information. Please beware of phishing emails and phone calls.
Oregonians is one of the strongest financial institutions in Oregon with over 14% capital, which is well above average. This level of capital means we are financially equipped to respond to any economic adversity. In addition, your deposits are insured up to $250,000 by the National Credit Union Administration (NCUA).
Scams are in no short supply! Check our Fraud Watch page to familiarize yourself with different types of scams going around.

Here are some helpful tips to keep you protected from scams in these uncertain times:
  • Be wary of emails with links that direct you to the Center for Disease Control or World Health Organization, and go to their websites directly.
  • Ignore offers for Coronavirus vaccines or cures that are not made at a drug store or your doctor's office.
  • If you need to get tested for Coronavirus, only do this at a professional medical facility; do not purchase a "home test".
  • Ignore solicited donation requests for Coronavirus research, they're likely fraudulent. If you decide to make a donation, do your research and authenticate the organization.

Remember, Oregonians will never contact you by phone, email or text to ask you for your confidential information, including your Social Security Number, your card numbers, or your account information.