- Frequently Asked Questions
- Insurance
Insurance
How do I submit a debt protection claim?
If you have CUNA Mutual Debt Protection through Oregonians and need to file a claim for Life, Terminal Illness, Accidental Dismemberment, Hospitalization, Family Medical Leave, Loss of Life of a Dependent, Disability or Involuntary Unemployment, please file your claim here.
If you prefer, call 888.707.4964 to begin the process and a CUNA Mutual Group Claims Specialist will guide you through the process.
What is Trustage Insurance?
We've partnered with TruStage to offer discounted insurance products to our members.
Life and Accidental Death & Dismemberment (AD&D) insurances are offered through TruStage Financial Group and CMFG Life Insurance Company, and securities are distributed by CUNA Brokerage Services.
Auto and Home insurances are offered through TruStage's partnership with Liberty Mutual Insurance.
For more information, visit https://www.trustage.com/
Do you offer auto or home insurance?
Yes we offer insurance products through our partner Trustage Insurance.
Learn more here:
Which address do I send my accidental death and dismemberment (AD&D) enrollment forms to?
CUNA Mutual.
PO Box 61
Waverly, IA 50677-0061.
Life Savings Insurance Questions
Life Savings Insurance Termination Frequently Asked Questions:
Why is Life Savings no longer going to be available to me?
With this product experiencing increased government regulation and a steady decline in demand, our partner, CUNA Mutual Group, made the difficult decision to exit Life Savings. This product was developed more than 75 years ago; they have run their course and have become outdated in today’s economic environment.
When will my coverage for this product expire?
Your coverage will expire on December 31, 2014.
Will an alternative product be offered?
For Life Savings, you have the option to convert your certificate to a primary protection life product. This new policy would provide life insurance coverage up to $5000. If you decide to take advantage of the conversion option, you must apply by January 31, 2015. You will be responsible for premium payments, and your new policy will be effective after you complete the application process. Your premiums will be based on your age at time of application.
Who can I contact to learn about other available options?
To request an application, call CUNA Mutual Group at 855.728.5205 to speak with a fully licensed insurance representative.Their trained staff can help you find coverage that best fits your needs. They will review your situation with you and provide guidance to ensure you have the right type and amount of insurance protection.
How long will they honor claims?
Coverage on existing eligible deposits will cease on January 31, 2015. That means, if you should pass away on or before January 31, 2015, your beneficiaries should submit a claim with your credit union immediately.
How do I cancel or change my AD&D insurance?
You may cancel or change your AD & D insurance policy by calling CUNA Mutual directly at 800.779.5433.
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