Bill Pay FAQs 


How do I add and pay a bill?
Have your paper bill handy and sign into Online Banking, click on Bill Pay which takes you to the Payment Center. Click on the Add Company or Person button. Search for your payee. If you don’t find your payee, you’ll need to enter their information. Enter the Account Number from your bill then fill in the address you’d mail your payment to. Next, give it a nickname that helps you identify the bill. Finally, schedule a payment. Select a payee, enter the payment amount, select the date you want the payee to receive the payment and click Send Money.
How do I delete a bill?
When are funds withdrawn from my account?
How will I know if my bill was paid through Online Bill Pay?
Who can I pay with Online Bill Pay?
Can I be notified about a scheduled payment once it is paid?
Can I schedule a bill to be paid on a weekend or holiday?
How many days in advance do I have to set up a payment before the day I want my bill paid?
Can I be notified about a scheduled payment?
Can I customize my reminders?
How do I set up reminders?
How do I stop getting reminders?
What is the difference between an eBill automatic payment and recurring payment?
How do I change an automatic payment?
How is cancelling an automatic payment (recurring payment) different than just cancelling a payment?
Do you guarantee my bill will be paid on time?
How will I know if a payment is made electronically or by check?
Can I get a copy of a payment I made through Online Bill Pay?
Can I stop, cancel or edit a payment?
How long does it take for a company I am paying to receive payment?
How do I find my payment history?
What are the different payment types?
What are eBills and how do they work?
How do I view and pay my eBill?
How do I request an eBill?
How do I review an eBill?
How do I file an eBill?
How do I cancel and eBill?
How do I set up an automatic payment for my eBill?